Community Manager

Industry: Personal Brand/Youth Development
Job Type: Full time

Job Description

A Community Manager, or Content and Community Manager, creates and manages a company’s brand voice and image. Their duties include

Creating and publishing content on all media platforms, reviewing social media and other marketing metrics to build and improve campaign strategies.

Crafting responses to customers’ feedback and messages on various platforms.

Serve as the point of contact for the online community and stakeholders.

Develop a content marketing plan and editorial calendar.

Create engaging and shareable content for a blog, Facebook page, monthly newsletters and/or promotional videos.

Provide community feedback to the management and stakeholders.

Plan and execute community initiatives and programs.

Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).

Find new marketing and outreach opportunities to push brand image and products.

Work with journalists and PR agencies to ensure accurate brand representation.

Participate in social events

Liaise with the public relations department building strategies to increase brand awareness.

Organize, implement and manage engaging marketing campaigns on numerous outlets, like emails, videos, blog articles and social media platforms.

Collaborate with the sales and development teams to learn more about the product they’re selling and to better understand the needs and goals of consumers.

Create targeted campaigns and build relationships with clients after publishing campaigns, monitor the results and adjust their marketing efforts accordingly.

Community Manager skills and qualifications

Must have a Minimum of HND certificate

3+ years experience in a communications or PR role.

Ability to develop creative, engaging and original content.

Exceptional written and oral communication skills.

Good customer service and interpersonal skills.

Friendly and outgoing personality.

Knowledge of search engine optimization (SEO) and web metrics.

Proficient in word processing applications, spreadsheets, presentation software and social media management tools

Good judgment and problem-solving skills.

Must know how to use design apps like Canva and Adobe.

Must know how to schedule meetings, get influencing gigs, etc

Must have worked as a personal community manager for traceable brands

Interested and qualified candidates should send their cv to using COMMUNITY MANAGER as subject

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