Customer Care Service at Bookteller Nigeria

Bookteller Nigeria is an online booking platform specializing in hotel and shortlet apartment bookings within Nigeria. We help clients book lodgings on the web, give far-reaching help and backing to our customers, and make the hotel or apartment booking process smooth and simple. We additionally give hotel and serviced apartment proposals and audits, ensuring that our customers stay in great, perfect, and safe accommodation everywhere in the country.

Core Responsibilities:

  • Answering any questions customers might have about the reservation process.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Sorting out any issues that may arise with bookings or reservations.
  • Providing support to customers who may need to amend or cancel a reservation.
  • Confirming room availability and guest arrival at the hotel


  • Diploma or Higher
  • 2+ years of customer service experience.
  • Only female candidates should apply
  • Must live between Ajah and Lekki Phase 1
  • A certificate or diploma in hospitality is advantageous.
  • Exceptional interpersonal skills.
  • Social media management skills
  • Excellent written and verbal communication.
  • Good time management and organizational skills.
  • Conflict resolution experience.
  • Patience and good listening skills.
  • Experience working in sales or public relations, preferably in the hospitality or travel industries.

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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