Customer Service

Employment Type: Full Time
Location: Remote
Experience:1 year
Industry: Betting
Salary: Gross 80,000

Must have a laptop


  • Receiving Customer calls and attending to their issues.
  • Must be familiar with social medias (instagram, Twitter, Facebook)
  • Resolve and give feedback on customers’ complaint at least within the hour of complaint.
  • Ability to manage irate customers by maintaining a level of professionalism while attending to customers.
  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Monitor customer complaints and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Stay updated on the company’s service.

Mode of Application:
Qualified and interested applicants should send CVs to: with job role as the subject of the mail.

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