Vacancy: APPLICATIONS SUPPORT OFFICER
WE’RE HIRING!!!!!
■ Role: APPLICATIONS SUPPORT OFFICER
■ Client Company: FMCG
■ Work Type/Location: Onsite, Mainland, Lagos.
■ Job Type: Full-Time
■ Salary: 120,000 (NET)
A Manufacturing company in Lagos requires the services of Applications Support personnel.
Responsibilities:
■ Providing technical support to teams within the organization, and external clients when required.
■ Provide technical guidance for the evaluation of software applications.
■ Create functional design documents and other relevant documents for end users.
■ Provide training assistance for users, applications programming team, and customers.
■ Analyze system capacity and modify procedures to solve interface problems.
■ Provide technical support in designing, testing, and developing applications.
■ Prepare and present status reports, ad hoc reports, records, and training material to users.
■ Assisting with system application integration.
■ Managing ticketed query systems and ensuring a comprehensive database of queries and resolutions is kept up-to-date.
■ Maintaining and updating technical documents and procedures.
■ provide guidance and support for application users to ensure that the business application systems supported by the ICT shared services are maintained to the highest possible standard with a maximum level of attainable productivity and efficiency.
■ Provide support for application configuration, upgrades, problem analysis, and resolution of application problems in conjunction with the users and external application or service supplier where necessary.
■ Assist with the implementation of ICT application projects.
■ Provide technical inputs where required.
■ Examine application functionality and performance and provide information about how it can be improved.
■ Provide SAP technical support to users and key users within the organization.
■ Ability to develop platforms using Microsoft Dynamics 365 (Can be trained).
Required Skills:
■ Ability to write and analyze codes (PHP/MySQL, ASP.NET, Microsoft Dynamic 365).
■ Administrator skill in WordPress Content Management System is also a plus.
■ Ability to work individually and in a team.
■ Ability to stick to strict deadlines.
■ Ability to prioritize and delegate appropriately.
■ A keen eye for details.
■ Strong communication, analytical, problem-solving, organizational, and time management skills.
■ Excellent interpersonal skills.
■ Good written and verbal communication skills.
■ Focus on efficiency, user experience, and process improvement.
■ Excellent project and time management skills.
■ Open to learning.
Qualifications:
■ Degree in Computer Science, Information Technology, or related fields.
■ Certification in Web Development and other Microsoft certifications (Data or Web Development) is advantageous.
■ Prior experience in tech support, desktop support, or a similar role.
■ Proficiency in Windows/Linux.
■ Experience with remote desktop applications and help desk software.
HOW TO APPLY: Pls. click the link below
https://bit.ly/Applications_Support
Only qualified candidates should apply.