We are hiring!
Job Title: Customer Service Representative
*Location: Ikeja, Lagos
Employment Type: Full-time
Department: CRM Department
Role Purpose
The incumbent should be someone who can understand the customer’s requirements quickly and present solutions that meet their needs.
This role is suited to individuals who are capable of remaining calm when customers are giving complaints.
Skills and Attributes Required
BSc / BA English or equivalent qualification.
*1 – 2 years of experience as a Customer Service Representative
*Track record of successfully meeting sales quotas, preferably over the phone
*Working knowledge of relevant computer programs such as CRM software and telephone systems
*Excellent verbal and written communication skills
*Proficiency in English
*Persistent and results-oriented.
Method of Application
Interested and qualified candidates should send their CVs to thelmaveronica99@gmail.com using the job title as the subject of the email.