LifeBank is a health care technology and logistics company based in Lagos Nigeria. It is a health startup that facilitates the transmission of blood from labs across the country to patients and doctors in the hospitals. It was founded in 2016 by Temi Giwa Tubosun.
Job Locations: Port Harcourt – Rivers, Ibadan – Oyo and Jos – Plateau
Job Responsibilities
Work with the marketing a to prepare and deliver suitable sales pitches, proposals and presentations to Active LifeBank customers
Ensure Retention of all assigned Active customers
Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned Active Customers
Prepare and follow up on territorial sales forecasts on a weekly and monthly basis for Active customers.
Establish, develop and maintain positive business and Active customer relationships
Reporting, tracking and Resolution of Active Customers issues
Provide daily call reports as well as weekly and monthly report of sales efforts to Active customers in marked sales territory
Regularly follow up with active hospitals to ensure theysign up and are using the app to placing orders
Resolve Active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
Stay informed about the activities of health services in assigned particular area.
Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external Active and key customer issues.
Perform other duties as assigned
Ensure all assigned KPIs are achieved.
Job Responsibilities
Work with the marketing a to prepare and deliver suitable sales pitches, proposals and presentations to Active LifeBank customers
Ensure Retention of all assigned Active customers
Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned Active Customers
Prepare and follow up on territorial sales forecasts on a weekly and monthly basis for Active customers.
Establish, develop and maintain positive business and Active customer relationships
Reporting, tracking and Resolution of Active Customers issues
Provide daily call reports as well as weekly and monthly report of sales efforts to Active customers in marked sales territory
Regularly follow up with active hospitals to ensure theysign up and are using the app to placing orders
Resolve Active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
Stay informed about the activities of health services in assigned particular area.
Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external Active and key customer issues.
Perform other duties as assigned
Ensure all assigned KPIs are achieved.
Job Requirements
Interested candidates should possess a B.Sc Degree / HND
1-2 years Key account and Customer Experience management experience
1-2 years experience in direct sales in the Pharma and healthcare industry
Experience in the medical or Pharma industry is a plus.
Skills and Abilities:
Good organizational skills and results driven
Highly Self motivated
Highly analytical with a drive for numbers
High level of professionalism
Result-oriented team player with exceptional motivation and interpersonal skills.
Relationship management skills and openness to feedback
Excellent selling, communication and negotiation skills.
Good written and verbal communication skills
High proficiency in MS Office Suite
Must be able to prepare management reports and correspondence
Good initiative, time and stress management skills
Personal Attributes:
Have a deep desire to work in the startup industry
Sociable and friendly
Confident and pleasant
Loves a challenge
Work Environment:
field visits to Clients sites
Will be required to write proposals and reports
Will be required to work overtime, on weekends and travel if necessary
Reporting Structure:
Will report to the Customer Success Manager.
Application Deadline
15th September, 2023.
How to Apply
Interested and qualified candidates should send their updated CV and Cover Letter to: team@lifebank.ng using the Job Title as the subject of the mail.