JOB ROLE: IT MANAGER
REPORTS TO MANAGING DIRECTOR
LOCATION VICTORIA ISLAND
Role Summary
You will be in charge of supervising and managing the organization’s information technology (IT) systems. You will ensure that the organization’s IT infrastructure runs smoothly and efficiently, fulfilling the needs of the organization and its stakeholders. You will typically be in charge of managing a team of IT specialists and ensuring that the team meets the organization’s goals and objectives.
Responsibilities
Measuring KPIs and team success, as well as establishing the IT department’s goal
Collaborating with management and clients to find opportunities by analyzing new technology and tools for leading transformation initiatives
Improving technical infrastructure by streamlining digital processes.
Enhance and reconfigure internal network security systems.
Take charge of large IT projects, such as the design and implementation of new IT systems and services for the company and its clients.
Resolving client issues via the support team
Identifying client problems and collaborating with the product team to create potential solutions
Create a feedback loop and constant improvement formulation process
Communicating the IT department’s progress to the management team or other department heads
Monitor the performance of information technology systems in order to evaluate cost and productivity levels, as well as to provide recommendations for upgrading the IT infrastructure for clients and the organization as a whole.
Analyze business requirements by collaborating with key stakeholders across the internal organization as well as clients’ to design IT solutions.
Compare vendors and create testing techniques for new hardware and software.
Resolve internal and clients’ IT hardware and software issues.
Qualifications
Bachelor’s degree or similar background in information technology, computer science, information systems, or a related discipline
3 to 5 years experience working in IT operations
Experience leading and managing large IT projects, as well as deploying IT infrastructure across many technologies
Excellent understanding of computer systems, security, network and system management, databases and data storage systems, and phone systems.
If you fill into this criteria, then this is for you and we can’t wait to meet you!
Kindly send your Cv to jmbanugo@fmragency.com.