Sales Operations Supervisor

Position Title: Sales Operations Supervisor

Employment Type: Contract (1Year)

Location: Benin, Edo State/Delta State

Country: Nigeria

Experience: 3 – 5

Job Summary:

We are seeking an experienced Sales Operations Supervisor to join our financial institution. The successful candidate will be responsible for a wide variety of coordination, management and training of the retrieval/ maintenance officers.

Key Responsibilities:

  • Respond to and drive mitigation of customer-impacting incidents as quickly as possible. This might require an occasional response to incidents during the night or weekends.
  • Manage assigned projects and program components to deliver services in accordance with established objectives
  • Takes inventory of retrieved devices and transfers them to the appropriate units.
  • Escalates uncooperative agents to line managers for further necessary actions.

•Experience with system planning, team management and capacity tools and analyses

  • Broad knowledge of Fintech space and POS terminals.
  • Manage and motivate a team of sales representatives to achieve sales targets and drive revenue growth
  • Identify new business opportunities and develop relationships with potential clients
  • Conduct regular performance evaluations for the sales team to identify training needs and areas for improvement
  • Collaborate with other departments to ensure effective communication and coordination of sales activities

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Finance or a related field
  • 3 years of Proven experience managing a team required in the financial services industry
  • Strong leadership and team management skills
  • Excellent communication, negotiation, and interpersonal skills
  • Ability to develop and implement effective sales strategies
  • In-depth knowledge of financial products and services
  • Strong analytical and problem-solving skills

Method of Application:
Interested candidates can apply by sending their CV to julius.olaoluwa@palmpay-inc.com using the job title as the subject of the mail.

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