Location: Ikoyi, Lagos state
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions
Minimum of two years in Customer Service Representative or similar role
Strong communication skills.
Ability to use Ms suite
How to apply
Interested and Qualified Candidates should submit CV to firstname.lastname@example.org with the Job Title as the subject of the mail. Only qualified candidates will be contacted.
29th March, 2023