Job Title: Customer Success Manager
Budget: 3.5m-4.8m NGN per Annum
Location: Lagos
Qualifications:
5+ years of experience in B2B account management, preferably in a SaaS Business
Strong customer service skills, with the ability to build and maintain relationships with clients.
Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences.
Knowledge of CRM software, such as Salesforce, and project management tools, such as Asana, is a plus.
Candidate must have experience drafting and implementing Standard Operating Procedures
Interested and qualified person should send their CV and linkedin URL to honintegrity01@gmail.com using the job title as the subject of the mail