Head of Medical Support Services at African Union (AU)

The African Union (AU) is a continental body consisting of the 55 member states that make up the countries of the African Continent. It was officially launched in 2002 as a successor to the Organization of African Unity (OAU, 1963-1999). We are an Integrated, Prosperous and Peaceful Africa, driven by its own citizens and representing a dynamic force in the global arena.

We are recruiting to fill the position below:

Job Title: Head of Medical Support Services

Location: Addis Ababa, Ethiopia
Employment Type: Contract
Reports to: Director
Directorate/Department/Organ: Medical and Health Services
Division : Medical Support Services
Number of Direct Reports: 1
Number of Indirect Reports: 14
Number of Positions: 1
Job Grade: P5

Purpose of Job

  • To provide technical leadership for the supervision and management for the effective performance of the Radiology, Pharmacy and Laboratory Units.

Main Functions

  • Manages the work of the Division and supervises direct reports to ensure their effective performance as per organization’s Performance Management policy and system;
  • Designs strategies and policies consistent with the Department’s goal in order to address the pertinent issues in the relevant area;
  • Engages stakeholders within Members States and RECs in designing and implementing strategies;
  • Represents the organisation and explain its position at conferences;
  • Mobilises funding from all donors to use to execute strategies and activities.
  • Contributes to the preparation of periodic financial and budget execution reports and monitor budget execution at division level.
  • Creates an inspiring work environment to enable staff development and professional progression.
  • Contributes to the development of the departmental business continuity plan and ensure implementation at division level;
  • Manages risk within the division and recommend mitigation strategies
  • Designs and plans policy programs to achieve the strategies;
  • Develops new and reviews activities as components of the strategies and policies;
  • Addresses problems in arising to current approaches to relevant area.

Specific Responsibilities

  • Supervises and manages the employees of the Division with regard to organization of the Division and performance evaluation.
  • Represents the Department in all meetings related to health issues and report back on issues discussed and on action required to the Director, Medical and Health Services.
  • Ensures overall management of the Division; including performance, quality assurance, staff issues and budget related matters of all units under him/ her.
  • Provides input into the recruitment of Division/MHSD staff as required.
  • Set performance standards for self and staff, conduct performance appraisals on schedule and resolve intra unit conflicts.
  • Designs strategies and policies consistent with the AU’s goal in order to address the pertinent issues in the relevant area.
  • Prioritizes Medical programs and priorities, set the direction for Division’s activities, plans, priorities, and workflows in Radiology, Pharmacy and Laboratory Units respectively.
  • Coordinates the activities of the different Units to support the expert clinical care of MHSD clients.
  • Produces and submits periodic reports on activities and specific missions.
  • Participates in the upgrade of the AU Medical and Health Services Directorate in respect of Equipment, Diagnostic technologies and Continuous Medical Education.
  • Takes leading role in forecasting and procurement of instruments and equipment necessary for running the Laboratory and Radiology Units; ensures preventive maintenance, safety and security of the equipments
  • Participates in programs of AU Medical Services Directorate in respect to technical advice to AU Regional Offices, Organs and AU Field Missions.
  • Performs any other duties as may be assigned by  Director, Medical and Health Services.
  • Oversees the continuing medical education programs for Medical Staff and training of Clinical Attaches and Interns within the Division.
  • Participates in the development and delivery of health promotion, disease prevention and occupational Health and Safety programs of the Directorate. Plays active role in detecting disease outbreaks, their prevention and control. .

Academic Requirements and Relevant Experience

  • Must have a Degree in Medicine (MD or MBBS or BMBCh) with 12 years post qualification relevant work experience within a government hospital or private practice, or an International organization which 7 years should be at managerial level and 5 years at supervisory level.
  • Must have specialization in one of these specialties: Laboratory Medicine/Pathology, Radiology or Clinical Pharmacology (mandatory). In addition, she/he should have any of the following additional qualifications:
  • Master’s Degree or Member / MMED of a professional Regional Postgraduate Medical College of Medical Laboratory/Pathologists, Radiologists or Pharmacologists) with Seven (7) years work experience, including 5 years in management positions OR Fellow of a professional Regional Postgraduate Medical College of Pathologists, Radiologists or Pharmacologists) with Seven (7) years’ work experience in a clinical role, including 3 years in management positions
  • Must be licensed to practice medicine as a specialist in Laboratory Medicine/ Radiology/ Pharmacology in his/her home country or country of residence, as at the time of application (mandatory).
  • Experience as head of a clinical unit, section, service or department will be an advantage.
  • Documented training in Logistics and Supply Chain Management is an added advantage.


  • A demonstrated ability to initiate and promote collaborative approaches between geographically and culturally disparate partners;
  • Ability to establish and maintain effective partnerships and working relations both internally and externally;
  • Report writing and presentation skills;
  • Planning and organization skills;
  • Scientific communication abilities as evidenced by scientific /other publications;
  • Proficiency in one of the AU working languages, fluency in another AU language is an added advantage.
  • Ability to develop and delegate clear program goals, plans and actions, including budgets, that are consistent with agreed strategies;
  • Ability to effectively lead, supervise, mentor, develop and evaluate staff;
  • Working knowledge of policy analysis, and program / project management;
  • Interpersonal skills and ability to organize and motivate others and work in a multicultural environment;

Leadership Competencies:

  • Strategic Perspective
  • Developing Others
  • Change Management
  • Managing Risk.

Core Competencies

  • Building relationships
  • Foster Accountability Culture
  • Conceptual thinking
  • Job Knowledge Sharing
  • Drive for Results
  • Fosters Innovation
  • Learning Orientation
  • Communicating with impact
  • Functional Competencies


  • Proficiency in one of the AU working languages (Arabic, English, French, Portuguese, and Spanish) and fluency in another AU language is an added advantage

Tenure of Appointment

  • The appointment will be made on a regular term contract for a period of three (3) years, of which the first twelve months shall be considered as a probationary period.
  • Thereafter, the contract will be for a period of two years renewable, subject to satisfactory performance and deliverables.


  • Indicative basic salary of US$50,746.00 (P5 Step1) per annum plus other related entitlements e.g. Post adjustment (46% of basic salary), Housing allowance US$ 26,208.00 (per annum), and education allowance (100% of tuition and other education-related expenses for every eligible dependent up to a maximum of US$ 10,000.00 per child per annum), for internationally recruited staff and a maximum of $3,300 per child per annum for locally recruited staff.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  20th March, 2024.

facebook sharing button
twitter sharing button
whatsapp sharing button
telegram sharing button
email sharing button

Leave a Comment

Your email address will not be published. Required fields are marked *