Station Agent At Deutsche Lufthansa AG


Deutsche Lufthansa AG is a globally operating aviation group. In the financial year 2022 it generated annual revenue of EUR 32,770 bn with an average of 109.510 employees. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and Catering, and the other companies and Group functions.

Job Description/Requirements

Your responsibilities and duties may include the following:

  • Take appropriate measures in case of volume-, weight- and trim-critical flights
  • Transmit the necessary messages and data
  • Ensure smooth operation and punctual provision of all involved providers concerning mail, cargo, luggage, fuelling, cleaning, catering and/or concerning other services
  • Register and ensure payment for excess luggage, upgrades and other ancillary services
  • Carry out all check-in and gate/boarding procedures in accordance with the appropriate guidelines and airline manuals
  • Arrange delivery of delayed baggage in accordance with the appropriate guidelines and airline manuals
  • Ensure that all measures are taken to guarantee a smooth operational procedure in accordance with rules and regulations

* All other duties as assigned or required

Get on board for your professional Journey!

Come and join the fascinating airline industry!

The ideal Station Agent must fulfill the following requirements:

  • Intermediate-level school education Numeracy
  • Fluent knowledge of English, both spoken and written Knowledge of German desirable
  • Good general education
  • Driving license
  • PC skills
  • Diligent and systematic approach to work
  • Ability to work on own initiative
  • Desire to give excellent service
  • Sales skills, confident manner
  • Ability to make ad-hoc decisions
  • Suitable for shift work
  • Ability to work under pressure
  • Ability to deal with conflict
  • Good sociable and cooperative conduct
  • Team player
  • Well-groomed appearance
  • Good linguistic skills
  • Possibly psychological aptitude test Shift work
  • Must possess a legal work permit in Nigeria

* Company will not provide relocation assistance

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