Position Type: Full-time
Qualification: B.Sc./HND in Computer Science or related fields
Resumption: Immediately
Level/Salary Range: N30,000 – N50,000
Location: Mowe, Ogun (Hybrid)
Job Summary
You will have the following responsibilities but are not limited to:
Installing and configuring computer hardware, software, systems, and networks.
Monitoring and maintaining devices’ hardware/systems and networks.
Ensuring all complaints received from customers are properly shared with the respective units for prompt resolutions.
Giving on-premise support to customers and the Product team.
Providing technical support across the (this may be in person or over the phone or via email).
Repairing and replacing equipment as necessary.
Assist with a wide range of technical issues related to our products and services
Troubleshoot and resolve technical issues in a timely and efficient manner
Communicate technical information to non-technical customers in a clear and concise manner
Document and update knowledge base articles to improve support efficiency
Stay current with emerging trends and technologies in the industry
Qualifications and Skills:
B.Sc./HND in Computer Science, Information Technology, or a related field
Familiarity with hardware and software installation and configuration
Knowledge of operating systems and network protocols
Ability to diagnose and resolve technical issues related to computer hardware, software, systems, and networks
Excellent communication and interpersonal skills
Proximity to the location
Ability to work independently and as part of a team
Strong attention to detail and accuracy
Proficiency in relevant computer software technology and maintenance
Positive attitude and strong work ethic
Time management & prioritization
Employee Benefits
HMO
Job Type: Full-time
Salary: ₦30,000.00 – ₦50,000.00 per month
Application Deadline: 20/02/2023